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The stuff you ought to know

Lucia's 
Terms & Privacy

Website use

The Lucia’s website is provided primarily for informational and promotional purposes. It may include information about our store, merchandise, brands, consignment, events, news, and other activities.

Unless specifically stated otherwise, products displayed or discussed on this website are not offered for purchase directly through the website.

Product and Merchandise Information

Lucia’s is a resale and consignment boutique, and merchandise availability may change frequently.

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Products, brands, photographs, descriptions, prices, sizes, conditions, and other merchandise information shown on the website are provided for general informational purposes and do not guarantee that a particular item is currently available in the store.

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An item appearing on the website may be sold, removed, or otherwise become unavailable without notice.

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Colors and appearance may also vary depending on photography, lighting, and the device or screen used to view the website.

Events

Lucia’s may publish information about upcoming events, promotions, workshops, sales, community activities, or other happenings.

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Event dates, times, locations, availability, admission requirements, and other details are subject to change. When an event is hosted or managed by a third party, additional terms established by that organization may apply.

Consignment Information

The website may provide general information about consigning merchandise with Lucia’s.

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Information presented on the website regarding consignment policies, accepted merchandise, brands, scheduling, or procedures is provided for general guidance. The consignment relationship between Lucia’s and an individual consignor may be governed by a separate consignment agreement or store policy.

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If there is a conflict between information on this website and the terms of a signed consignment agreement, the signed agreement will control.

Email Subscription

Visitors may have the opportunity to subscribe to emails from Lucia’s.

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By submitting your information through a subscription form, you agree to receive communications from Lucia’s. You may unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.

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For additional information about how we handle personal information, please review our Privacy Policy.

Intellectual Property

Unless otherwise indicated, the content of this website—including the Lucia’s name and branding, logos, graphics, photographs, written content, design elements, and other original materials—is owned by or licensed to Lucia’s and is protected by applicable intellectual property laws.

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Website content may not be copied, reproduced, republished, distributed, modified, or used for commercial purposes without prior written permission from Lucia’s, except as permitted by law.

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Third-party brand names, trademarks, and product names appearing on the website remain the property of their respective owners.

Third-Party Links

This website may contain links to websites or services operated by third parties.

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These links are provided for convenience and informational purposes. Lucia’s does not control and is not responsible for the content, availability, security, policies, or practices of third-party websites.

 

Accessing third-party websites is at your own discretion and subject to the terms and policies of those websites.

Acceptable Use

You agree not to use this website in a manner that could damage, disable, interfere with, or compromise the website or its security.

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You may not attempt to gain unauthorized access to the website, its systems, accounts, databases, or other technology associated with the website.

Accuracy of Information

We make reasonable efforts to keep information on this website accurate and current. However, errors, omissions, or outdated information may occasionally occur.

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Lucia’s does not guarantee that all website content will always be complete, accurate, current, or error-free.

Disclaimer

This website and its content are provided on an “as is” and “as available” basis to the extent permitted by applicable law.

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Lucia’s makes no guarantee that the website will always be available, uninterrupted, secure, or free from errors or technical problems.

Limitation of Liability

To the fullest extent permitted by applicable law, Lucia’s will not be liable for indirect, incidental, consequential, special, or similar damages arising from or related to your use of, or inability to use, this website.

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Nothing in these Terms of Use is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

Changes to These Terms

Lucia’s may update these Terms of Use periodically. Changes will be posted on this page with an updated effective date.

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Your continued use of the website after changes are posted constitutes acceptance of the revised Terms of Use.

Governing Law

These Terms of Use are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.

Contact

Questions regarding these Terms of Use may be directed to Lucia’s through the contact information provided on our website or by mail at:

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Lucia’s
Shoppes of Heritage
3325 Rogers Road, Suite 116
Wake Forest, NC 27587

Privacy Policy

Effective Date:
October 6, 2026

Lucia’s (“Lucia’s,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you choose to share with us. This Privacy Policy explains what information we may collect when you visit our website, how we use that information, and the choices available to you.

Information We Collect

We may collect information that you voluntarily provide to us through our website, including:

  • Your name

  • Email address

  • Information submitted through contact or inquiry forms

  • Information you provide when subscribing to our email list

  • Information you provide in connection with an event or other store activity
     

Our website may also automatically collect certain technical information when you visit, such as your IP address, browser type, device type, pages visited, referring website, and general website usage information.

How We Use Your Information

We may use the information collected through our website to:
 

  • Send newsletters, store updates, event announcements, promotions, and other communications you have requested

  • Respond to questions or inquiries

  • Provide information about upcoming events and store activities

  • Improve our website and understand how visitors use it

  • Maintain the security and functionality of our website

  • Comply with applicable legal obligations

Email Communications

If you subscribe to Lucia’s email list, we may send you news, announcements, event information, store updates, promotions, and other marketing communications.

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You may unsubscribe at any time by using the unsubscribe link provided in our marketing emails.

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Unsubscribing from marketing communications does not prevent us from contacting you when necessary in response to a direct inquiry or regarding a transaction or interaction you have initiated with us.

Cookies and Website Analytics

Our website and the services used to operate it may use cookies and similar technologies to provide website functionality, remember preferences, understand website traffic, measure performance, and improve the visitor experience.

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Some cookies may be placed by third-party services used on our website, such as website hosting, analytics, embedded maps, social media features, or other integrated services.

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You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

Events

Our website may provide information about events hosted by Lucia’s or other organizations.

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If event registration is handled through a third-party website or service, information you submit through that service may be subject to the privacy policy and terms of that third party. We encourage you to review those policies before submitting personal information.

Third-Party Services and Links

Our website may contain links to third-party websites, social media platforms, maps, event services, or other online resources.

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Lucia’s is not responsible for the privacy practices, security, availability, or content of third-party websites or services. Your use of those services is governed by their respective policies.

Sharing of Personal Information

Lucia’s does not sell or rent your personal information.

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We may share information with service providers that help us operate our website, manage email communications, analyze website activity, or provide other services on our behalf. These providers may process information only as necessary to perform their services.

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We may also disclose information when required by law, legal process, or when reasonably necessary to protect our rights, customers, visitors, or business.

Data Security

We take reasonable steps to protect information collected through our website. However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

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If you unsubscribe from our email list, certain information may be retained as necessary to maintain a record of your opt-out preference.

Children’s Privacy

Our website is intended for a general audience and is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 through the website.

Your Choices

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.

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You may also contact us if you have questions about personal information you have provided through the website or wish to request that we update or delete that information, subject to applicable legal and business recordkeeping requirements.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, technology, or legal requirements. Updates will be posted on this page with a revised effective date.

Contact

If you have questions about this Privacy Policy or Lucia’s privacy practices, please contact us through the contact information provided on our website or by mail at:

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Lucia’s
Shoppes of Heritage
3325 Rogers Road, Suite 116
Wake Forest, NC 27587

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