Lucia’s Frequently Asked Questions

Do I need an appointment to shop? No appointment is expected for regular shopping during store hours. Final hours and private-shopping availability will be confirmed before launch.

What kinds of items does Lucia’s accept? Lucia’s plans to consider designer and premium clothing, handbags, shoes, jewelry, scarves, and accessories in excellent condition. Final brand, age, and seasonal guidelines remain under review.

How are items priced? Pricing will reflect brand, condition, age, desirability, and current resale demand. Lucia’s will make final pricing decisions with the goal of finding the right next owner.

Can I place an item on hold? A hold request may be submitted from the homepage. Holds are not confirmed until Lucia’s responds, and final deposit and timing rules remain under review.

When are consignors paid? The final payment schedule, method, and commission structure will be published after owner approval.

Are all sales final? The draft policy anticipates that most resale purchases will be final sale. Please review the Return Policy page for draft details.

Is online shopping available? No. Lucia’s is designed as an in-person boutique experience, and this website does not offer checkou